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Using AcademicWork Places to Involve Older People in the Design of Digital Applications. Presentation of a Methodological Framework to Advance Co-design in Later Life
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Using AcademicWork Places to Involve Older People in the Design of Digital Applications. Presentation of a Methodological Framework to Advance Co-design in Later Life

Britt Ostlund, Bjorn Fischer, Barbara Marshall, Nicole Dalmer, Mireia Fernandez-Ardevol, Andrea Garcia-Santesmases, Daniel Lopez, Eugene Loos, Fangyuan Chang, Xin Chen, …
HUMAN ASPECTS OF IT FOR THE AGED POPULATION. TECHNOLOGIES, DESIGN AND USER EXPERIENCE, ITAP 2020 PT I, Vol.12207, pp.45-58
Lecture Notes in Computer Science
01/01/2020

Abstract

Computer Science Computer Science, Cybernetics Computer Science, Interdisciplinary Applications Engineering Ergonomics Geriatrics & Gerontology Gerontology Life Sciences & Biomedicine Science & Technology Technology
Methods to involve users in design have long been used to create relevant content and increase the accuracy of product development. Demographic trends have raised the issue of the needs and demands of older people, especially with regard to digitization. In contrast to the high number of publications discussing the importance of involving people in the design of their daily life, very fewpublications suggest how to do it. While participatory design is usedwith older people, there is no common understanding about whichmethods are used for what purposes. This paper presents a framework methodology that further advances the opportunity to involve older people in the design process and increase understanding of old people's subjective experience of getting their lives digitized and how to involve them in design. Given that digitalization, with its systemic complexity, requires an understanding of how technology is contextualized, the need to understand what it means to age in today's digital society is part of successful design. One objective is to go beyond stereotypes that often characterize generalizations of older people. We are using the concept of co-design, which is well established but not specifically adapted to older users. The goal is a matrix of tested co-design methods to be used by citizens, researchers, businesses or anyone who is interested in increasing the impact of old people on the design of new technologies.

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